Last Updated: [12/11/2025]
Thank you for shopping with Znovix Technologies.
We truly appreciate your trust in us and always aim to provide you with the best quality digital products and services.
Please take a moment to read our Refund & Return Policy carefully to understand how refunds and cancellations work at Znovix.com.
1. Overview
At Znovix Technologies, customer satisfaction is our top priority.
Since we primarily deal in digital products, subscriptions, and technology-based services, refunds or returns are subject to specific conditions explained below.
2. Digital Products & Services
All digital products (such as website themes, software tools, hosting services, or digital subscriptions) purchased from Znovix.com are delivered electronically and are non-returnable once accessed or downloaded.
However, in case of a technical error, duplicate payment, or failed service activation, you are eligible to raise a refund request.
We’ll do our best to resolve the issue promptly.
3. Physical Products (If Applicable)
If you’ve purchased a physical product from Znovix Technologies (like tech accessories or gadgets), you may be eligible for a return or exchange under the following conditions:
- The product is defective, damaged, or not as described.
- The request is made within 7 days of delivery.
- The product must be unused and returned in its original packaging.
Once we receive and inspect the returned item, we’ll notify you about the refund approval or rejection.
4. Refund Process
Once your refund request is approved:
- Refunds will be initiated to your original payment method (Credit Card, UPI, Net Banking, etc.).
- It may take 5–7 business days for the amount to reflect in your account, depending on your bank or payment provider.
5. Non-Refundable Situations
We reserve the right to deny a refund if:
- The customer changes their mind after purchase.
- The product/service has already been delivered, accessed, or used.
- Refund request is made after the allowed time period.
- Violation of terms mentioned in our Terms & Conditions or Usage Policy.
6. Order Cancellation
Orders can be cancelled before payment is processed or before the service is activated.
Once activated or delivered, cancellation is no longer possible.
If cancellation is accepted, the refund (if any) will be processed as per our refund terms.
7. Contact Support
If you face any issue or are not satisfied with your purchase, don’t worry — we’re here to help!
Please reach out to our support team:
📧 Email: support@znovix.com
🌐 Website: www.znovix.com
📍 Address: Mumbai, India
We’ll review your request within 24–48 hours and make sure you get a fair and transparent resolution.
8. Important Note
Znovix Technologies reserves the right to amend this policy at any time without prior notice.
The latest version will always be available on this page, and any changes will take effect immediately upon posting.
Znovix Promise
We believe in honesty, transparency, and trust.
Every order you place with Znovix Technologies is handled with care — because your satisfaction means everything to us.