Last Updated: [12/11/2025]
This Privacy Policy describes how Znovix Technologies (“we”, “our”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website www.znovix.com.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:
📧 Email: support@znovix.com
📱 WhatsApp: +91 9116114107
🌐 Website: www.znovix.com
📍 Address: Mumbai, India
Collecting Personal Information
When you visit Znovix.com, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may also collect additional details if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.”
Below is the list of information we collect and the purpose behind it.
1. Device Information
- Purpose of collection: To load the Site accurately for you and perform analytics on Site usage to improve user experience.
- Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels when you browse our Site.
- Disclosure: Shared with our analytics or payment partners (e.g., Google Analytics, Razorpay).
- Personal Information collected: IP address, browser type, time zone, cookie data, pages viewed, products seen, and interactions with the Site.
2. Order Information
- Purpose of collection: To process your orders, manage payments, arrange for shipping, send invoices, prevent fraudulent activities, and provide customer updates.
- Source of collection: Information provided directly by you during checkout.
- Disclosure: Shared with our payment processors (e.g., Razorpay, Cashfree, Paytm) and courier partners for delivery.
- Personal Information collected: Name, billing address, shipping address, payment information (including card or UPI details), phone number, and email address.
3. Customer Support Information
- Purpose of collection: To assist you with order-related or technical support queries.
- Source of collection: Information provided directly by you.
- Disclosure: Used internally for resolving your issue, not shared publicly.
- Personal Information collected: Name, contact number, and communication details.
Minors
The Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from children. If you believe your child has provided us with Personal Information, please contact us immediately so we can delete it.
Sharing Personal Information
We share your data with trusted service providers to fulfill orders, process payments, and ensure a smooth shopping experience. For example:
- Payment Processing: Through Razorpay or other verified payment gateways.
- Website Analytics: Through Google Analytics to understand visitor behavior.
- Legal Compliance: We may disclose data if required by law or government authorities.
We never sell your personal data to third parties.
Behavioural Advertising
We may use your Personal Information for personalized marketing and remarketing ads.
For instance:
- We use Google Analytics and Facebook Pixel to understand your interests and show relevant ads.
- You may choose to opt out of such targeted advertising anytime by visiting the following links:
You can also manage advertising preferences through the Digital Advertising Alliance’s opt-out portal:
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Cookies
Cookies are small data files placed on your device to enhance your browsing experience.
We use cookies to:
- Keep you signed in,
- Remember your preferences (like location and language),
- Track performance and analytics,
- Provide personalized product recommendations.
You can disable cookies through your browser settings, but some features of the site may not function properly without them.
Learn more about cookies at
Do Not Track
Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
The updated policy will always be available on this page with a revised “Last Updated” date.
Complaints
If you have a concern or complaint about how we handle your data, please contact us using the details above.
If you’re not satisfied with our response, you may contact your local data protection authority.
Znovix Promise
At Znovix Technologies, your privacy is our top priority.
We handle your data with utmost transparency, security, and respect — ensuring your online experience remains safe and trustworthy.